Welcome to the MIP Store!

     

Customer Service



Shipping & Delivery

There is a 200$ minimum order requirement.

You will be notified of the expected ship date within 48 hours of placing your order.
Once the order has shipped, you will receive an e-mail notification with tracking information.

Orders under 500$ have a 25$ shipping charge - should some of your items be back-ordered, there is no additional shipping charge.

Orders over 500$ ship for free.


Returns & Replacements

Only unused items will be accepted.
A restocking charge of 15% applies.
Please contact our Customer Service Department at 1 (877) 356-2987 to receive a Return Authorization (RA) number prior to returning the goods.
No return of goods will be accepted without a return authorization number indicated on the packaging.


Payment & Pricing

Prices are in Canadian dollars.
Applicable taxes will be charged at time of invoicing.
Payment terms are net 30 days.
Invoice will be sent to your billing address.


Updating Account Information

We rely on the information you provide through the Web Site, including registration information (name and email address), and transaction-related information, which must be true, accurate, current and complete.
You will be solely responsible and liable for any and all loss, damage, and additional costs that you, we or any other person may incur as a result of your submission of any false, incorrect or incomplete information or your failure to update your registration information.


Privacy & Security

The information requested is solely for use by MIP to process your order and offer you additional related information.
The information will not be shared without your consent.
Every measure is taken to protect your information and privacy.